Returns Information

1. Online orders are not open

This soft-launch site does not accept public checkout or create online orders. As a result, there are currently no website purchases to cancel, return, exchange, or refund.

2. Store purchases

For a question about an item bought directly from a Cigar Conexion store, contact that store or the sales team with the purchase details and receipt. The team will review the specific product and circumstances with you.

3. Future online policy

Product-specific return eligibility, reporting windows, evidence requirements, exchange handling, and refund timelines will be published before online ordering is enabled.

4. Contact

sales@cigarconexion.in or WhatsApp +91 88844 11660.